Improve PD Ltd Privacy Policy

Last Updated: 11 June 2026

Introduction

ImprovePD ("ImprovePD", "we", "our" or "us") is committed to protecting the privacy and security of personal data. This Privacy Policy explains how we collect, use, store and protect personal information when organisations and authorised users access the ImprovePD platform. ImprovePD is a professional development, and training management platform designed for schools, trusts and educational organisations.

Who We Are

Data Processor

In most cases, ImprovePD Ltd acts as a Data Processor on behalf of schools, trusts and educational organisations that use the platform.

Data Controller

The school, trust or educational organisation using ImprovePD is normally the Data Controller and determines how and why personal data is processed. For questions about how your personal data is used within your organisation, please contact your school or trust directly. For questions regarding the ImprovePD platform, contact: ImprovePD Email: support@improvepd.co.uk Website: https://www.kes.improvepd.co.uk

Information We Process

The personal data processed through ImprovePD may include:

User Account Information

• Name
• Work email address
• Username
• Role and permissions

Professional Development Information

• Training records
• Course bookings
• Absence records
• Professional development activities
• CPD history

Development Review Information

• Objectives and targets
• Review comments
• Observation records
• Evidence and supporting records
• Progress updates

Technical Information

• Login activity
• System audit logs

How Personal Data Is Used

Personal data is processed for the purposes of:

• User authentication and account management
• Delivering professional development services
• Managing training events and bookings
• Supporting the review processes
• Providing notifications and communications
• Maintaining platform security
• Producing reports requested by the organisation
• Providing technical support

ImprovePD does not sell personal data to third parties.

Lawful Basis

The lawful basis for processing personal data is determined by the Data Controller (the school or trust). ImprovePD processes personal data only on documented instructions from the Data Controller and in accordance with applicable data protection legislation.

Data Sharing

ImprovePD does not share personal data with third parties except where necessary to:

• Provide the service
• Maintain hosting infrastructure
• Deliver email communications
• Comply with legal obligations

Where third-party service providers are used, appropriate contractual and security safeguards are maintained.

International Transfers

ImprovePD seeks to ensure that personal data is stored and processed within the United Kingdom or jurisdictions that provide appropriate levels of data protection. Where international transfers occur, appropriate safeguards will be implemented in accordance with UK GDPR requirements.

Security

ImprovePD implements appropriate technical and organisational measures to protect personal data, including:

• Encrypted HTTPS connections
• Secure password hashing and authentication
• Role-based access controls
• Server and application security measures
• Regular backups
• Access restrictions and monitoring

No internet-based service can guarantee absolute security; however, we take reasonable steps to protect all personal data entrusted to us.

Data Retention

Personal data is retained only for as long as required by the Data Controller and for the purposes of providing the service. Upon termination of the service, data may be exported, returned or securely deleted in accordance with contractual agreements and applicable legal requirements.

Cookies

ImprovePD uses only essential cookies required for authentication, security and operation of the platform. These cookies are necessary for the platform to function and do not track users for advertising or marketing purposes. Further information can be found in our Cookie Policy.

Individual Rights

Data subjects may have rights under applicable data protection legislation, including:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to object
• Right to data portability

Requests relating to personal data held by a school or trust should normally be directed to that organisation in the first instance. ImprovePD will assist Data Controllers in fulfilling their legal obligations where required.

Data Breaches

Where required by law, relevant organisations will be notified without undue delay.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, guidance or platform functionality. The latest version will always be available through the ImprovePD website and platform.

Contact

If you have any questions regarding this Cookie Policy, please contact ImprovePD:

Email: support@improvepd.co.uk
Website: https://www.improvepd.co.uk

Complaints

If you are dissatisfied with how personal data has been handled, you may contact the relevant Data Controller or the UK Information Commissioner's Office (ICO). Information about the ICO can be found at: Information Commissioner's Office (ICO)